Choosing the right Outsourcing IT partner

Choosing the right IT outsourcing partner for your organisation can be difficult — the benefits, however, can allow your business to increase growth. Ideally, you want to pick a partner that fits your needs, acts as an extension to your business and a team that is available when needed. We have curated a list of tips to help when choosing the right IT outsourcing channel partner.

Boost your growth by Outsourcing your IT

IT Outsourcing can improve your businesses’ ability to grow while reducing costs. When you have an internal IT team, there are many overheads you have to consider. As you expand, you have to consider hiring more IT staff as well as needing more room to store additional spare parts. Outsourcing your IT to a partner allows you to reduce these burdens and allows you to focus on your business.

A third-party maintenance provider can take on many of the tasks from an internal IT team as well as offer further solutions where your staff may have knowledge gaps. The time saved from the hiring is also a huge positive as you can leave this with your trusted outsourcing provider as they will have this covered.

There should be steps taken to find the right outsourcing organisation to partner with.

Having a third-party maintenance team that understands your needs and requirements is key. The Four key factors to consider are time, money, flexibility, and reach.

Communicate the budget

As much as Outsourcing your IT can reduce your costs greatly, it is vital that you communicate your budget to ensure you and your provider understand what services will be standard and what will be an additional fee. We recommend that you go into discussions regarding firm commitments around SLA’s (Service Level Agreements) to ensure you have the provider that supports your business properly and your expectations are met.

The benefits for you when choosing the right partner 

Flexibility plays a vital part in IT Outsourcing. Your partner must ensure the services you receive are suited for your business.  A service level agreement must be agreed to ensure downtime is mitigated. You should make an agreement with your chosen provider that covers your organisation’s needs — at a price that fits your budget. That said, you should be flexible with the services you require, but also pricing. Your provider may offer you may not fully understand the benefits yet, but you should give them the time to explain them with you.

Plan for the Long Term

Larger organisations justify their maintenance costs from a long-term standpoint. Many of the decisions made around upgrades and infrastructure are designed to benefit the business’s long term business goals.  

It’s vital you take a long-term approach to how your chosen IT Outsourcing partner provides support for your business in the long to ensure you grow without having problems with infrastructure scalability.

Listen to their expertise

Lastly, it’s highly important that your relationship is mutually beneficial.

IT Support partners will want you to take up new services to improve your productivity and security. It’s always advised that you listen to their expert advice - this is one of the key reasons why outsourcing can bring increased benefits to your organisation.

Here at CencomIT we are a pure play channel outsourcing partner, with over 19 years of experience in IT solutions, support and security. We employ our own engineers in the UK with the right experience to support our partner relationships wherever they maybe located. 

Core business extension benefits

• Datacentre hardware maintenance
• PMS: Project management as a service
• In House Parts procurement specialist 
• Engineering Skills Network UK,EMEA,APAC
• Networking Specialists 
• Internal Cloud specialists 
• Solution design architects 
• Security and Backup expertise To name but a few

To find out more contact info@cencomit.co.uk